Intelligent Monitoring,
Proactive Support,
Smarter Decisions –
with Hummingbird
More than just software – your comprehensive service
Hummingbird isn’t just software; it’s a fully supported service. With real-time monitoring, customized dashboards, and automated processes, you avoid downtime, increase efficiency, and make data-driven decisions.
Reduce complexity. Gain control. Manage infrastructure intelligently.
Imagine your IT and AV systems running smoothly — with issues resolved before you even notice them. That’s what Hummingbird delivers: intelligent monitoring that keeps your infrastructure performing at its best.
Whether in meeting rooms, retail locations, or digital signage networks – Hummingbird simplifies complexity and empowers your team with real-time insights, proactive alerts, and expert support.
What does Hummingbird deliver specifically?
- Real-time visibility of device status, performance, and usage
- Proactive alerts before issues arise
- Customized dashboards and reports tailored to your operational needs
- Automated, vendor-agnostic monitoring for all relevant devices
- Comprehensive expert support with Premium or Lite support
Optimal use cases:
Corporate Environments: Meeting rooms (codecs, displays, control systems), boardrooms (maximum reliability and security), auditoriums (highest availability)Retail: Digital menus (constant updates), POS systems (terminals, peripherals), audio systems (reliable playback)
Digital Out-of-Home (DOOH): Window displays (media player status), interactive kiosks (interactivity and content), multi-site campaigns (scalable monitoring)
"Too many teams are flying blind when it comes to AV infrastructure. Screens go dark, systems fail silently – and IT is left troubleshooting in the dark. We built Hummingbird because we believe visibility is the foundation of control. And control is what keeps operations running."
Let’s talk about what that could look like for your organization – book a strategy session with us.
— Dr. Sven Damberger, CEO MVC Videra
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What`s included
- Access to Hummingbird Central dashboard
- Unlimited agent deployments
- Flexible configuration options
- Multi-device coverage per location
- Choice between Premium and Lite support
Support Options
|
Feature |
Premium Support |
Lite Support |
|
Proaktive Problemlösung |
✅ |
⚪ |
|
SLA-basierte Reaktionszeiten |
✅ |
⚪ |
|
Laufende Performance-Reviews |
✅ |
⚪ |
|
Monatliche Statusupdates |
✅ |
✅ |
|
Zugang zum technischen Support |
✅ |
✅ |